Leading Reframed

Leading Insights for a Changing World

The Practice of Communication Issue # 2 - October 2026

Feature Article · Examine It Deeply

Communication Reframed

The meeting ends with a clear instruction, a firm deadline, and no questions. The leader leaves believing the team is aligned. A week later, the work tells a different story. One person has pursued speed,
another has protected accuracy, and a third has waited for approval that no one realized was necessary.
Everyone heard the same instruction. They did not leave with the same understanding of what it
required.
The familiar response is to communicate again: restate the message, simplify the language, distribute
the slide deck. Sometimes that is exactly what is needed. But repetition cannot resolve a difference that
has never been brought into the conversation. Nor can it reveal a concern that someone decided was
unsafe to express.
The problem may not be that the leader failed to speak clearly. The organization may have treated
speaking clearly as the whole task.

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From the Editor · Why This Matters

From the Editor

Our first edition explored Understanding. This edition turns to Communication: how leaders
share ideas, invite perspectives, and coordinate action with others.
Communication is easy to mistake for a message sent. A leader announces a decision, explains
a plan, or asks for input and assumes the exchange is complete. Yet every conversation also
carries signals through timing, tone, body language, and context. People notice who is invited
to speak, which questions receive attention, and whether disagreement is genuinely welcome.
This makes communication a continuing leadership practice. It calls for clear expression,
careful listening, and the willingness to adjust as a conversation unfolds. Even a well-prepared
message can lead somewhere unexpected when others bring their experience and concerns
into the room.

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Leadership Lessons from the Movies · See It Through Story

Leadership Lesson from The Martian (2015)

Leadership Lesson from The Martian (2015)
Directed by Ridley Scott | Starring Matt Damon, Jessica Chastain, Chiwetel Ejiofor, and Jeff Daniels
The Martian is a 2015 science-fiction film directed by Ridley Scott and starring Matt Damon as
astronaut Mark Watney, who is mistakenly presumed dead and left behind on Mars after a violent
storm forces his crew to evacuate.

At first glance, the film appears to be a survival story. Watney must produce food, conserve
resources, repair equipment, and solve one technical problem after another. Its deeper leadership
lesson, however, is about communication: how people separated by distance, expertise, authority,
and even national boundaries create enough shared meaning to act together.

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Explore More In This Issue

Coach's Corner · Reflect on Yourself

Coaching With Clear Intention

Good coaching depends on more than asking thoughtful questions. It requires a conversation in
which both people understand what is being explored, why it matters, and what should happen
next. The CLEAR Communication Model offers coaches and leaders a practical way to create
that understanding.

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The Wider Lens · See It Differently

The Game Between the Signs

Baseball appears to pause between pitches. In reality, those pauses are filled with
communication.
The catcher lowers a hand between their knees. The pitcher nods, shakes their head, or steps off
the rubber. An infielder moves two steps toward second base. A coach touches an arm. A runner
extends a lead. The umpire settles into position behind the plate.
No words have been exchanged, yet nearly everyone has communicated something.
Baseball is often described through its visible actions: the pitch, the swing, the catch, the throw, and
the run. Underneath those actions is an extensive communication system connecting players,
coaches, umpires, fans, and even opponents. Some messages are intentionally sent. Others are
conveyed through posture, timing, movement, and reaction. Some must be understood immediately.
Others are deliberately concealed.
A baseball game is a conversation conducted largely without sentences.

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Management in Practice · Put It to Work

Case Study: Using the CLEAR Communication Model to Resolve Workflow Conflict at ABC Manufacturing

ABC Manufacturing is a mid sized company that produces industrial equipment for commercial clients. The organization recently adopted a faster product development cycle to stay competitive. This shift has increased pressure on cross-departmental teams, especially Operations, Marketing, and Data Analytics, whose work must align precisely to keep projects on schedule.

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